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Frequently Asked Questions

New Era employs debt relief specialists, financial experts, attorneys, and support personnel to help you dramatically reduce your debt obligation and become debt-free. Since 1999, we have settled over $275,000,000 in debt.

Debt Settlement works by negotiating a payment for less than the balance owed (principal) on your unsecured personal debt accounts. This is different from simply reducing the interest rate as with Debt Consolidation and Credit Counseling, which do not affect the total debt balance.

By negotiating the balance itself, Debt Settlement provides a much faster means of handling your debt. Most creditors are willing to accept payments of much less than the balance owed in order to close out an account rather than lose the entire amount in a bankruptcy proceeding.

For individuals and families seeking an alternative to bankruptcy, there is simply no better option to get out of debt. But it won’t work for everyone. Find out if you qualify for a debt settlement program.

No debt settlement company should charge you any fees at all unless or until your debt is settled. Performance-based fees have always been the best model for the consumer. Recently, the Federal Trade Commission (FTC) made it law and as of October 27, 2010, anything besides paying for performance is simply illegal. Fees can only be collected after a settlement has been made and approved by the client.

Some debt settlement companies are attempting to circumvent the law by claiming a “legal model” exemption. There is no such exemption. Some companies will try to sell you a product to get money from you in advance. This is just a way to get money from you up front.

New Era Debt Solutions does not charge you any upfront fees whatsoever. Neither should any other company. When you pay money up front, not only does it hurt your ability to get out of debt, you are gambling on a company that may be forced to shut down by the government.

Problems sometimes take care of themselves. We put our heads down and keep working. Unfortunately, when you are overwhelmed with excessive credit card debt and personal debt, a debt settlement plan is the best strategy. Learn more about debt solutions and what’s best for you to eliminate credit card debt.
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See What Your Payments Could Be With Our Debt Savings Calculator

To find out how long and how much it will take to pay off your actual debt, fill in your totals and and click Calculate. For multiple credit card debts, use the total balance and average the interest rate.
Debt Savings Calculator
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Calls with the company may be recorded or monitored for quality assurance and training purposes. The company’s estimates are based on past results, varying with specific enrolled creditors and individual program terms, and do not guarantee a fixed debt resolution within a particular timeframe. Clients may not complete the program due to various reasons, such as insufficient funds, and the company does not assume debts, make creditor payments, or provide financial and legal advice. Services are not available in all states, and fees may differ. Potential tax consequences should be discussed with a tax professional. Successful clients may realize savings, but individual results vary, and the program will likely adversely affect the consumer’s creditworthiness. It is crucial to read and understand program terms before enrollment, considering potential credit rating effects. Not all creditors will agree to reduce the principal balance, and they may pursue collection, including lawsuits. Debt settlement services may not be suitable for everyone, and negotiated settlements aim to resolve entire accounts, including fees and interest. New Era Group Inc is registered with DFPI under CCFPL – Registration number 01-CCFPL-1679946-3441709. C.P.D. Reg. No. T.S. 199834

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